Chairman Choi Tae-won has officially apologized for the recent cyberattack incident.


On the 7th, Chairman Choi Tae-won issued an apology at the SK Telecom headquarters, deeply reflecting on the anxiety and inconvenience caused to customers and the public, and promising to thoroughly strengthen security in the future.

This cyber breach caused significant inconvenience to customers visiting the store and those planning to travel abroad.

Chairman Choi Tae-won took this very seriously, and also acknowledged that communication and response after the accident were inadequate.

SKT said it is actively cooperating with the government investigation to determine the cause of the accident and will make every effort to prevent damage to customers.

In particular, he expressed his gratitude to the 24 million customers who signed up for the SIM card protection service and emphasized that he would provide prompt support to customers who wish to replace their SIM cards.

Chairman Choi Tae-won announced that he would use this incident as an opportunity to comprehensively review the security system at the group level and expand investment in the security system.

To this end, it was announced that an 'Information Protection Innovation Committee' with external experts will be formed to prepare improvement measures from an objective and neutral perspective.

In addition, Chairman Choi Tae-won actively cooperated with not only customer service center and store staff, but also government and airport officials.I expressed my gratitude to Joe.

He also expressed his gratitude to the members who are doing their best to resolve the situation within the company and emphasized that restoring trust must be the top priority.

Chairman Choi Tae-won said, “We will use this accident as an opportunity to reexamine what the most important essence of a company is,” and added, “I deeply apologize to everyone who experienced inconvenience, and I will fulfill my responsibility by thoroughly resolving the issue,” promising to continue efforts to restore customer trust.